How to Fix FiveM DXGI_ERROR_DEVICE_HUNG Crash

If you've encountered the DXGI_ERROR_DEVICE_HUNG error while playing FiveM, you're not alone. This specific crash often leaves players frustrated, but rest assured, it is fixable. This guide will walk you through the common causes and effective solutions to get you back in the game.

What Causes DXGI_ERROR_DEVICE_HUNG

The DXGI_ERROR_DEVICE_HUNG error is primarily related to your graphics card and its communication with the game. Here are some of the most frequently reported causes:

1. Driver Issues: Outdated or corrupted GPU drivers can lead to this error, particularly when the graphics card fails to respond to commands from FiveM.
2. Overclocking: If your GPU or CPU is overclocked beyond stable limits, it may result in crashes. This is especially true if the hardware experiences excessive heat or instability during gameplay.
3. Insufficient VRAM: Running FiveM with insufficient video memory can also trigger this issue, particularly in heavier scripts or demanding scenarios.
4. Corrupted Cache: The cache used by FiveM may get corrupted, leading to performance issues and crashes.
5. Compatibility Issues: In some cases, there may be conflicts between your graphics settings and the game build or server configuration.

How to Fix DXGI_ERROR_DEVICE_HUNG

Here are the steps you can take to fix the DXGI_ERROR_DEVICE_HUNG error, ordered from most specific to broader solutions:

1. Reset GPU Overclocking: If your GPU is overclocked, revert it to default settings. This is a common trigger for device hung errors. Use tools like MSI Afterburner to make adjustments if necessary.
2. Update Your GPU Drivers: Ensure that your graphics drivers are up-to-date. Visit the manufacturer’s website (NVIDIA, AMD, etc.) to download the latest drivers and install them.
3. Clear FiveM Cache: Navigate to the FiveM application data folder (usually located at C:\Users\YourUserName\AppData\Local\FiveM\FiveM.app\cache) and delete the cache folder. This can resolve issues caused by corrupted cache files.
4. Verify GTA V Files: Open the Steam or Epic Games launcher and verify the integrity of your GTA V files. This process can fix any corrupted files that might be affecting FiveM.
5. Adjust Graphics Settings: Lower the graphics settings in FiveM. Reducing the settings can help if your hardware is struggling to keep up, particularly in high-demand scenarios.
6. Check for Server Build Mismatch: Confirm that the server you are connecting to is running on a compatible game build. You can check the server settings or contact the server admin if necessary.
7. Create Exceptions in Firewall/Antivirus: Ensure your firewall or antivirus isn’t blocking FiveM. Create exceptions for FiveM in both to allow it full access to network resources.
8. Reinstall FiveM: As a last resort, uninstall and then reinstall FiveM. This ensures you have a clean version without corrupt files impacting performance.

Still Crashing?

If you’ve attempted all the above fixes and are still experiencing crashes, it’s advisable to gather your CitizenFX.log or crash report. You can post this information on the Cfx.re forums, where the community and developers can provide further assistance.

Frequently Asked Questions

Is it a ban?
No, the DXGI_ERROR_DEVICE_HUNG error is not a ban—it's a technical issue related to your hardware or software.

Is my PC broken?
Not necessarily. This error is often fixable, and it does not mean your PC hardware is permanently damaged.

Will reinstalling lose my data?
Reinstalling FiveM will not affect your game save data, but make sure to back up necessary files just in case.

Does it affect a specific server?
Generally, this error is not isolated to one server, but specific server configurations can exacerbate the issue. If the problem occurs on multiple servers, it's likely a local issue.